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It's truly disappointing that a restaurant with such fantastic food and a stunning atmosphere is let down by its poor service. The waitstaff is slow to respond, and they leave dirty plates sitting on the table between courses, which really detracts from the overall experience. This place has the potential to be the BEST restaurant in Lafayette, BUT the staff clearly lacks proper training. They urgently need to invest in better training or consider replacing the entire team, starting with the host at the front who sets the tone for the whole dining experience.
We made dinner reservations to celebrate our civil wedding yesterday and are very glad we did! They started us off with a celebratory champagne and ended with tasty desserts. The hostess/bartender was very accommodating, and our server was the best cheerleader to start a long-lasting marriage. Thank you so much, Park Bistro!
Beautiful restaurant in a beautiful hotel venue. Service is also very nice here. The breakfast dishes are fairly good. The smoked salmon comes with a very fun amount of dry capers. The avocado toast is okay though and the croissant is also decent. It’s a peaceful place for a nice meal.
Been here twice. Both times my servers were friendly enough but gave poor service. Inattentive, leaving drink glasses empty (to the point you have to get up to flag them down), leaving finished plates sitting far too long on the table. Bartender switched TV channels without even basic bar etiquette (or situational awareness) to look or ask if anyone was watching what was on (I was). This guy fancies himself quite the tip-top bartender, but he has not even mastered basic service skills. While not exactly "fine dining," it is an upscale spot. Lunch for one $37. I would expect your servers to get training in food service basics. You don't leave drinks empty. You don't leave dirty dishes sitting for your guests to stare at, and you don't throw drinks down "wherever" on the table. Drinks go on right (not on left, not across the table), and water goes outside (other drinks to its left). All three gaffs made today. Your food is great, but that's not enough to keep guests returning. Service is equally important. Your hostess sat me at one of the worst seats in the house- a bar hightop, tons of loud foot traffic constantly going by (as people audibly were grousing about how sick they've been), was very cold sitting by the windows (when there was plenty of tables near your cozy fireplace). Just because it's a "table of one" doesn't mean seat them at worst spot. You can follow that policy, but then you get reviews like this. Oh, and the worst table I was led to...it had been set with silverware, but it hadn't even been wiped down after last guests... the sticky telltale drink rings were obviously visible. Come on, man. Do better. Was not even offered the option of seeing a dessert menu. Managers, your servers are losing sales for you, FYI. And as I left, your dippy, hostesses didn't even have the courtesy to say "thank you" or "see you next time." Another good reason not to bother coming back.
Best spot for filet mignon or beef in town! The braised short rib is a must, full of flavor, tender, and perfect portions. This is the only restaurant around that serves filet mignon, and it is made to perfection, especially with the side sauce options. The truffle mac and cheese is also a must. All the staff are friendly, helpful with recommendations, and elevated the experience. The atmosphere is romantic and comfortable. Also family friendly! The restaurant is inside of the hotel, limited parking in front but plenty in the garage at no cost. A large indoor dining area with some covered outdoor dining as well. Prices are reasonable for the quality and service. It did take a while to get our food but was worth the wait. Really loved the mocktail options! I'm definitely planning to frequent this location and would highly recommend it!